Privacy Policy

Introduction

Welcome to AgeCanvas, an AI-powered platform that helps users explore how a face may look across different stages of life. At AgeCanvas, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

Information Collection and Use

We collect the following types of information to provide and improve the AgeCanvas experience:

1. Account Information

   • What we collect: Your name, email address, avatar, and any other information you provide when creating an account.
   • Purpose: To manage your account, provide customer support, and personalize your experience.

2. Photos and Generated Content

   • What we collect: Photos you upload and AI-generated images created through our age progression or age transformation services.
   • Purpose: To process your photos using our AI models and generate results for you to preview, download, and use.

3. Usage Details

   • What we collect: Information about how you use AgeCanvas, including selected age stages, generation history, feature usage, and usage frequency.
   • Purpose: To improve our services, optimize product performance, understand user preferences, and enhance the overall user experience.

4. Device Information

   • What we collect: Information about the device and browser you use to access AgeCanvas, such as device type, operating system, browser type, IP address, and basic log information.
   • Purpose: To maintain service security, ensure compatibility, troubleshoot issues, and improve website performance.

5. Cookies and Tracking Technologies

   • What we collect: Small data files and similar technologies used to remember preferences, keep sessions active, analyze traffic, and improve usability.
   • Purpose: To enhance the functionality of our services and provide a smoother browsing experience.

6. Payment and Billing Information

   • What we collect: Information necessary to process purchases, such as billing details and transaction-related information.
   • Purpose: To process payments for credit packs or other paid services.
   • Important note: Payments are processed by trusted third-party payment providers. AgeCanvas does not directly store your full payment card information.

7. Communication Data

   • What we collect: Messages, support requests, feedback, or other communications you send to us.
   • Purpose: To respond to your questions, provide assistance, and improve our support services.

Data Storage and Security

We take reasonable measures to protect your personal information. Data is stored using appropriate technical and organizational safeguards designed to prevent unauthorized access, alteration, disclosure, or destruction.

These measures may include encryption, secure storage, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Information Sharing and Disclosure

We do not sell your personal information. We may share information only in the following circumstances:

• To comply with legal obligations, lawful requests, or applicable regulations.
• To protect our rights, property, safety, or the rights, property, or safety of our users or others.
• With trusted third-party service providers who help us operate our website, process payments, host services, analyze usage, or support core business functions, subject to appropriate confidentiality and data protection obligations.

Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Access, update, or delete your personal information.
• Opt out of certain marketing communications.
• Request a copy of your personal data in a portable format.
• Request deletion of your account and associated data, subject to legal or operational retention requirements.

To exercise these rights, please contact us using the contact information provided below.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, comply with legal obligations, resolve disputes, and enforce our agreements.

Uploaded photos and generated content may be stored for a limited period as needed to provide the service, support user access, or maintain system operations, after which they may be deleted or anonymized. You may also request deletion of your account and related data, subject to any legal retention requirements.

Children's Privacy

AgeCanvas is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Policy Changes

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the effective date at the top of this policy. Your continued use of AgeCanvas after any changes become effective constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Website: agecanvas.com
Email: [email protected]

By using AgeCanvas, you agree to this Privacy Policy.